Last Updated: August 31, 2026

Blue Rose Child & Family Wellness (“Blue Rose,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, https://bluerosecfw.ca/, contact us, book an appointment, participate in our services or programs, or otherwise interact with us.

Blue Rose provides counselling and wellness services to children, youth, adults, and families. Because our services may involve personal and sensitive information, we take privacy and confidentiality seriously.

1. Information We Collect

Depending on how you interact with Blue Rose, we may collect personal information such as:

When you visit our website, we may also automatically collect limited technical information, including:

2. Sensitive and Personal Information

Counselling and wellness services may involve the collection of information that is personal or sensitive in nature. We collect this information only when reasonably necessary to provide services, communicate with clients or caregivers, administer appointments, meet professional obligations, or fulfill legal and regulatory requirements. We encourage clients and website visitors to avoid submitting sensitive personal or health information through general website contact forms unless specifically requested. A contact form or email is not necessarily an appropriate method for communicating confidential clinical information.

3. How We Use Personal Information

We may collect, use, and maintain personal information for purposes including:

We will not use personal information for purposes unrelated to those for which it was collected unless permitted or required by law or you provide appropriate consent.

4. Consent

Where required, Blue Rose will obtain consent before collecting, using, or disclosing personal information. Consent may be express or, where permitted by applicable law, implied based on the circumstances and the nature of the information provided. For children and youth, consent and authorization may involve a parent, guardian, or other person legally authorized to provide consent, depending on the circumstances and applicable law. You may withdraw consent to certain uses of your personal information, subject to legal, professional, contractual, or other applicable requirements. Withdrawing consent may affect our ability to provide certain services.

5. Client Confidentiality

Information shared with Blue Rose in the course of counselling or wellness services is treated as confidential and is protected in accordance with applicable privacy legislation and professional requirements. However, confidentiality is not absolute. There may be circumstances in which information must or may be disclosed without consent, including where required or permitted by law, court order, or professional obligations. Examples may include situations involving concerns about a person's immediate safety, suspected abuse or neglect where reporting is legally required, or other circumstances established by applicable legislation or professional standards. The specific confidentiality rules that apply to a particular client or service may vary depending on the circumstances.

6. Parents, Guardians, and Family Services

Where services are provided to children or youth, personal information may be collected from and shared with parents, guardians, caregivers, or other authorized individuals as appropriate. The extent to which information can be accessed or disclosed may depend on the child's age, maturity, capacity, applicable law, custody arrangements, professional obligations, and the nature of the service being provided. Blue Rose will take reasonable steps to ensure that personal information is disclosed only to individuals who are authorized to receive it.

7. Online Appointment Booking

Blue Rose uses a third-party online booking platform to facilitate appointment scheduling and related services. The current booking platform is provided through Jane. When you use an external booking service, information you provide may be collected and processed by that service in accordance with its own privacy policy and terms. We encourage you to review the privacy practices of any third-party service before submitting personal information through its platform.

8. Website Forms and Communications

If you submit information through our website, email, telephone, or other communication channels, we may use that information to respond to your request and provide or coordinate services. Please be aware that ordinary email and website forms may not provide the same level of security or confidentiality as communications conducted through appropriate clinical systems. For your protection, please do not send highly sensitive clinical or personal information through a general website contact form unless specifically requested.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and improve the visitor experience. These technologies may collect information such as your IP address, browser type, device information, pages visited, and general website activity. We may use third-party analytics or website technologies to help us understand how visitors use our website. You can generally control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

10. Third-Party Services and Websites

Our website may contain links to third-party websites, booking platforms, social media pages, payment services, or other external resources. Blue Rose is not responsible for the privacy practices, security, or content of third-party websites or services. Once you leave the Blue Rose website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services before providing personal information.

11. Disclosure of Personal Information

Blue Rose does not sell or rent personal information. Personal information may be disclosed to third parties where reasonably necessary to provide services or where permitted or required by law. Depending on the circumstances, these parties may include:

Where appropriate, Blue Rose will obtain consent before disclosing personal information to another service provider or professional.

12. Protection of Personal Information

Blue Rose takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction. These safeguards may include secure record-keeping practices, access controls, password protection, secure technology systems, and limiting access to personal information to individuals who require it for legitimate business or service-related purposes. No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted electronically.

13. Record Retention

Blue Rose retains personal information for only as long as reasonably necessary to provide services, maintain appropriate records, fulfill professional obligations, resolve disputes, and meet applicable legal, regulatory, or professional requirements. Different types of records may be retained for different periods depending on the nature of the information and the requirements that apply. When personal information is no longer required, reasonable steps will be taken to securely destroy, delete, or anonymize it.

14. Access and Correction

You may request access to personal information that Blue Rose holds about you and may request that inaccurate or incomplete information be corrected, subject to applicable legal, professional, and other requirements. Requests should be made in writing using the contact information below. We may need to verify your identity before providing access to personal information or making corrections. In certain circumstances, access to information may be limited or refused where permitted or required by law.

15. Children's Privacy

Because Blue Rose provides services to children and youth, we take additional care when handling information relating to minors. Personal information concerning children and youth will be collected, used, and disclosed in accordance with applicable privacy legislation, professional obligations, and the circumstances of the individual client. Parents, guardians, and other authorized individuals may have rights relating to a child's personal information; however, those rights may be affected by the child's age, maturity, capacity, custody arrangements, applicable law, and professional confidentiality requirements.

16. Marketing and Communications

If you provide your contact information, Blue Rose may use it to respond to inquiries, manage appointments, provide service-related information, or communicate with you about programs, groups, workshops, or other services. Where required, we will obtain appropriate consent before sending promotional electronic communications. You may request to stop receiving non-essential marketing communications at any time.

17. Privacy Concerns and Complaints

If you have questions, concerns, or complaints about the way Blue Rose collects, uses, or protects personal information, please contact us. We will make reasonable efforts to investigate and respond to privacy concerns in a timely manner. If your concern cannot be resolved directly with Blue Rose, you may have the right to contact the appropriate privacy oversight authority in Saskatchewan.

18. Changes to This Privacy Policy

Blue Rose may update this Privacy Policy from time to time to reflect changes to our services, website, technology, privacy practices, or applicable legislation. When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy concern, please contact:
Blue Rose Child & Family Wellness3501 Dewdney Ave.Regina, Saskatchewan S4T 0Z4Canada
Phone: 306-205-8600Email: moc.liamg%40wfcesoreulbWebsite: https://bluerosecfw.ca/
Blue Rose Child & Family Wellness provides client-centred, culturally sensitive counselling and wellness services in Regina, Saskatchewan.